Payflip

This guide gives you the essential steps to close 2025 smoothly and relaunch your 2026 plan with confidence.

Reset Season 2025 → 2026: Your Complete Guide 💫

As each of your budgets approaches its closing date, you receive access to an annual payroll file. This file allows you to settle unspent budget by integrating it into payroll.…

Your year-end payroll files: everything you need to know

I'm an admin

These onboarding videos help you get started with Payflip step by step as an admin.
You’ll learn how to manage entities, employees, budgets, benefits, payroll and reports correctly.

Get started with Payflip – Admin onboarding series

Getting started

In this article, you will find all the steps to make your employees sign their bonus annex on time.

Sign the bonus budget annex

How do I assign budgets in bulk in Payflip?

What is a top-up budget?

How do I activate the budgets?

How do I upload budget amounts in bulk in Payflip?

This article describes how to calculate the employer cost of budgets in Payflip.

What is the employer cost of a budget?

Set up and manage budgets

How can I activate the benefits of my flex-reward plan in the tool?

How do I activate my benefits?

Communicate your Payflip Company ID to your bike lease provider to start using the Payflip integration.

Where can I find my Payflip Company ID?

The 4 steps to activate the ‘international fuel or charging costs’ benefit

The 4 steps to activate the 'Smartwatch' benefit

The 4 steps to activate the ‘Warrants via Optiniti’ benefit

Allow your employees to lease an eco-friendly car (pillar 1) with their mobility budget

The 4 steps to activate the 'Green Car (Pillar 1)' benefit

The 4 steps to activate the ‘Private Health Insurance’ benefit

Activating benefits

How to add salary components in Payflip

How can I invite employees and admins?

How can I check whether or not employees have signed the addendum?

User management & invitations

Which IT accessories can be ordered through Payflip?

Review & approve choices 

How do I get access to the Payflip tool?

How do I add a new entity in the Payflip tool?

Access & Account

Budgets & Benefits

This article provides a complete overview of the budgets you can choose to customize the Payflip package you offer to your employees.

Payflip budgets: Explore your options

Here are the practical steps to add a Mobility Budget to your Flex Plan.

What are the practical steps to add the Mobility Budget to Payflip?

This article describes the steps you need to take to adapt to the current legislation and calculate the new TCO amounts.

TCO formulas

Mobility budget: A flexible solution for sustainable transportation

Here is an article to explain what this closing tab of the year is about.

Budget wrap ups at Payflip

Automatic End-of-Year Premium Top-up in January

Budgets

Payflip benefits: Explore your options

Extra holidays

Here you can find all information about the new Alan benefit.

The new Alan benefit

This article describes the products offered and the steps to order a charging station with Pluginvest!

Charging station (Pluginvest)

Here you can find all the steps to follow when an employee chooses warrants.

Warrants

These are the steps to follow when an employee opts for the reimbursement of international fuel/charging costs.

How to Process international fuel/charging costs

Benefits

Employee management

Learn how to add new employees to Payflip in 4 easy steps. Set up basic info, salary details, budgets (year-end bonus, bonus budget, mobility budget), and send invitations.

How do I add a new employee to Payflip?

How do I add new employees in bulk in Payflip?

Registering Employees in Payflip: The 6-Month Seniority Rule for End-of-Year Premium (CP 200)

New employees 

How can I modify my employee's salary data?

In this article, we list all the to-do’s that come with migrating an employee to another entity.

What should I do as an admin if an employee changes legal entity?

As an HR admin, I also want to have an employee account. How do I do this?

Changes to existing employees

This article informs you about the actions to take when an employee leaves the company and had chosen (or not) a benefit in Payflip.

What to do if an employee leaves the company?

We've launched a new automated exit calculation system that significantly improves the current way of working.

New automated exit calculations: your go-to guide

Exit calculation explained

Termination of employment

Payroll & Compliance

Getting started with payroll

Let's look at what you'll find in your monthly payroll file.

Monthly Payroll File: What to Expect

You chose Securex integration in Payflip? Great choice! Read here how to activate it and how to resolve possible sync issues.

The Securex integration

How do I upload the payroll file in the SD Worx Self Service tool?

You can regenerate the payroll file to include the choices up until that day.

How can I regenerate the payroll file?

This article describes the steps to complete in Payflip when you change your payroll provider.

What to do in Payflip if you change your payroll provider ?

You chose the Liantis integration in Payflip? Great choice! Read here how to activate it and how to solve possible sync problems.

The Liantis integration

Everything your team needs to know to set up the Payflip Enterprise API — from what it does, to getting access, to going live

🔗 Enterprise API: push employee & salary data from your HR system to Payflip

Set up & integrations

How should the benefits be processed in the payroll?

Annual Payroll Processing

Processing benefits in the payroll

Company Bikes on Fiscal Fiches 🚲

Tax audit coming up? We've got your back!

We introduce the linked IT benefits concept: a new approach that brings logic and simplicity to IT benefits management.

Introducing linked IT devices: A new smarter way to manage your IT benefits 🔗

No more NSSO exemption for childcare cost reimbursements.

Compliance

This article helps you export approved choices from Payflip.

Exporting Choices in Payflip

How do I convert a .csv file to an .xlsx (Excel) file on my Windows computer?

Find out how to export different reports in this article and learn more about the content of each report!

How can you export reports?

To find out more about exports in the Payflip portal, click here.

Reports 

Payflip applies an annual indexation to the licence price. This indexation is included in our general terms and conditions (Article 7.3.2 — Indexation) and is communicated in advance by email.

Why is my invoice higher than last year? (indexation)

Payflip bills licences once a year. If you add a new employee or an extra module during the year, you will receive a pro rata invoice. This means you only…

Pro rata invoices: adding an employee or module

Our licence structure and annual cost

Update billing details, request a copy or change email address

Billing for employee departure or extended absence

Billing during reorganisation or entity migration

Payflip sends all invoices through the Peppol network, together with an XML and a PDF file. Here’s what you can do if an invoice doesn’t arrive.

Invoice not received via Peppol

How does invoicing work at Coolblue?

Billing

In this article, you will find the link to all the concrete tools and documents Payflip uses in its own HR policies.

Payflip's HR handbook

At Payflip, all employees know each other's salary. But why do we do this, and how does this work in practice?

Transparent salaries

Read here the experiences of 2 of our own employees on salary transparency at Payflip.

Testimonials of Ludo and Andries

HR Inspiration corner

Newsletter February ‘26

Bike season, smarter dashboards & your questions answered 🚲 — newsletter April '26

Newsletter

News

E-books

Find answers and get help from Intercom Support and Community Experts

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