Departing employees do not have a direct impact on your current invoice for the year.
Key Points:
No credit notes: No credit notes are issued for employees who leave the company during the year. (Refer to the credit note article)
Annual billing: The invoice at the beginning of the year is based on the number of active employees at that time.
Complete calculation: The fee per employee also covers the full offboarding calculation.
What to do when an employee leaves?
Immediately deactivate the employee in the Payflip tool. Read here on how to do that exactly.
This will automatically send a notification to our team. Within five working days, you will receive the exit calculation via email.
Inform relevant partners (e.g., leasing partner for charging station).
Provide the exit calculation to the social secretariat.
💡 Set a reminder in December to check which employees need to be deactivated for correct billing in the new year.
Questions about billing?
Do you have any questions? Our billing team is ready to help!
💌 Email: [email protected]
💡 Please include your company name and invoice number for faster assistance.