In the event of an acquisition, reorganisation or move to a new entity, we’ll assist you personally. Get in touch with your Customer Success Manager. No contact yet? Send an email to [email protected] or click the blue button at the bottom right.
What your CSM handles for you
crediting existing invoices
issuing new invoices under the correct entity
creating or linking a new entity if applicable
Migration of employees between entities within the same company
For an internal migration, a credit note is issued:
The entity the employee is leaving receives a credit note for the remaining months of the current licence year.
The new entity receives an invoice for the same period.