Adding a new employee
As soon as you assign a top-up budget to a new employee in Payflip, a pro rata invoice is generated. You only pay for the remaining months until the next renewal date.
See also Article 7.2.1 — Subscription Extensions (“Additional Employees”) in our general terms and conditions. From the next renewal date onwards, the new number of employees is automatically used as the base for your annual invoice.
Adding a module
An additional module is also billed pro rata for the remaining period of the current licence year. From the next renewal date, the module is automatically included in your annual invoice.
Removing a module
Removing a module only takes effect at the next renewal date. You retain access to the module until the end of the current term.
💡 Notify us in writing at least 30 days before your renewal date, otherwise the module will be automatically renewed.
Questions about a pro rata invoice you received?
Check whether the invoice matches the date the employee received a top-up budget, or the date the module was added.
Still unclear? Send an email to [email protected] or click the blue button at the bottom right.