You have 30 days from the purchase date to decide if you want to keep the product.

Return the product in its original packaging.

If your device is defective within 30 days, you can exchange it for a new one.

After the 30-day period, a 2-year warranty applies for defects not caused by use.

Coolblue will repair the product free of charge.

If repair is not possible or the product has been sent for repair 3 times, it will be replaced with a new one.

Visit a Coolblue store within 30 days of receiving your device.

Bring your device (in perfect condition) and your order number. 📱

You can then arrange insurance for your device in the store.