Product Not in Stock 🛒
Oops! It can happen that a product sells out between your selection and your admin's approval.
The item will automatically be placed back in your Payflip shopping cart.
You have two options: a) Wait until the product is available again and then resubmit. b) Choose another great product that is in stock.
💡 Admin Tip: Always check the stock before approval!
Pre-order devices are not yet in stock and will always generate an error message. Coolblue chooses not to allow the ordering of pre-order devices.
Error in Delivery Address 🏠
Let's make sure your package ends up in the right place:
Double-check that all your address details are entered correctly.
Ensure your postal code and city name match perfectly.
Price Difference 💶
Prices can sometimes change faster than the weather in Belgium:
Compare the price in Payflip with that on the Coolblue website.
Admins: Always verify the price before you approve!
Note: Prices may fluctuate between the moment of selection and approval.
Item Not Allowed 🚫
Some items unfortunately don't fit into our Payflip scheme:
Cashback promotions are not valid for Coolblue products via Payflip.
Second-hand or 'second chance' items are a no-go and will cause an error message.
Still getting an error message?
Feel free to contact us via the blue chat button in the Payflip tool and we'll look into the issue together! 🕵🏼