Great news! Your benefits are designed to protect you year after year, automatically. No paperwork, no hassle!
Benefits That Auto-Renew
Your current choices will automatically continue each year for these benefits:
🏥 Health & Wellness | 🌐 Connectivity |
General Ambulatory Insurance | Internet@Home |
General Dental |
|
General Dental & Ambulatory |
|
General Hospitalization |
|
Free Input Health Insurance |
|
General Health Insurance |
|
Alan for Family Members |
|
How the renewal works 🔄
To ensure continuous coverage, we automatically renew your employees choices on the renewal date.
What is the renewal date? 📆
The renewal date is the date after the end date of your previous choice.
Let's look at an example: if the choice ran until Dec 31 2026, it will automatically renew on Jan 1 2027.
Initial choice made on: March 1st, 2026
Coverage period: March 1st, 2026 - December 31st, 2026
Automatic renewal will start on: January 1st, 2027
New coverage period: January 1st, 2027 - December 31st, 2027
No action needed from employee' side! Your employees will receive a notification email (2 months before their renewal date), giving them time to review their coverage. ⏰
If an employee wishes to opt out, they need to inform you no later than one month before the renewal date, as specified in the Terms & Conditions.
What you need to do 🧑🏽💻
At the start of each new coverage period, you'll need to update the insurance prices in Payflip.
What if the renewal happens before you update the prices?
Don't worry - the system will initially process renewals using the outdated prices. Payflip will automatically apply retroactive updates (after the first two weeks of the new period, and one month after to ensure correct pricing).
Need to make price changes after this window?
Simply reach out to our support team via chat. 🔵
Important notes for employees ⚠️
Your employees might need to make changes to their coverage throughout the year.
If they want to add a family member (like a newborn), they'll need to make a new choice for the coverage period.
For removing family members, employees must inform their admin to verify with the insurance provider.
Employees can opt-out by notifying their employer 1 month before renewal (as per T&C's).
Need help? Contact our support team via chat for assistance! 💬