Health insurance and Internet@home are crucial benefits that provide peace of mind and connectivity to your employees and their families. To ensure continuous coverage without any gaps, we've implemented an automatic renewal system that takes the hassle out of yearly renewals. No paperwork, no interruptions - just seamless protection and connectivity, year after year.
Benefits That Auto-Renew
Your current choices will automatically continue each year for these benefits:
Which Benefits Auto-Renew?
🏥 Hospitalization Insurance
Benefit | What does it cover? | More info |
Hospitalization insurance for family members | Coverage for hospital stays and medical procedures only |
🩺 Ambulatory Insurance
Benefit | What does it cover? | More info |
Ambulatory cost insurance for family members | Daily medical costs (doctor visits, medication, physiotherapy) | |
Dental insurance for family members | Dental care costs (check-ups, fillings, orthodontics) | |
Dental & Ambulatory insurance for family members | Dental + ambulatory combined |
🏥+🩺 Complete Packages (hospitalization + ambulatory + dental)
Benefit | What does it cover? | More info |
Alan for family members | Full health insurance via Alan | |
Health insurance for family members | Full health insurance via general providers |
💰 Private Health Insurance
Benefit | What does it cover? | More info |
Private health insurance | Reimbursement of your own private health insurance |
🌐 Internet@home
Benefit | What does it cover? | More info |
Internet@home | Home internet subscription for remote work |
How the renewal works 🔄
To ensure continuous coverage, we automatically renew your employees choices on the renewal date.
What is the renewal date? 📆
The renewal date is the date after the end date of your previous choice.
Let's look at an example: if the choice ran until Dec 31 2024, it will automatically renew on Jan 1 2025.
Initial choice made on: March 1st, 2024
Coverage period: March 1st, 2024 - December 31th, 2024
Automatic renewal will start on: January 1st, 2025
New coverage period: January 1st, 2025 -December 31th, 2025
No action needed from employee' side! Your employees will receive a notification email (2 months before their renewal date as from 2025), giving them time to review their coverage. ⏰
If an employee wishes to opt out, they need to inform you no later than one month before the renewal date, as specified in the Terms & Conditions.
What you need to do 🧑🏽💻
At the start of each new coverage period, you'll need to update the prices in Payflip.
What if the renewal happens before you update the prices?
Don't worry - the system will initially process renewals using the outdated prices. Payflip will automatically apply retroactive updates (after the first two weeks of the new period, and one month after to ensure correct pricing).
Need to make price changes after this window?
Simply reach out to our support team via chat. 🔵
Important notes for employees ⚠️
Your employees might need to make changes to their coverage throughout the year.
If they want to add a family member (like a newborn), they'll need to make a new choice for the coverage period.
For removing family members, employees must inform their admin to verify with the insurance provider.
Employees can opt-out by notifying their employer 1 month before renewal (as per T&C's).
Need help? Contact our support team via chat for assistance! 💬